Shipping policy

Effective Date: August 1, 2026

Thank you for choosing Ovenora. We are committed to processing and delivering your order as efficiently as possible. This Shipping Policy outlines how we handle order processing, shipping, delivery, and related questions.

By placing an order through https://www.ovenora.shop, you agree to the shipping practices described below.

Order Processing

After your order has been successfully placed, our team will begin preparing it for shipment.

Processing Time: 1–3 business days
Orders are processed Monday through Friday, excluding major holidays.
Once your order has been prepared and shipped, you will receive a shipping confirmation email with tracking information, when available.

Please note that processing time is separate from shipping time.

Shipping Method

We currently offer:

Standard Shipping

Shipping Cost: Free on all products
No minimum purchase is required to qualify for free standard shipping.

Estimated Delivery Time

After your order has been shipped, the estimated delivery time is:

5–11 business days

Delivery times are estimates only and may vary depending on your location, weather conditions, carrier operations, or other circumstances beyond our control.

While we work hard to ensure timely delivery, we cannot guarantee an exact delivery date.

Order Tracking

Tracking information is available for eligible shipments.

Once your order leaves our fulfillment facility, you will receive a tracking number by email so you can monitor the progress of your shipment.

Please allow a short period after shipment for tracking information to become active.

Order Cut-Off Time

Orders placed before 5:00 PM (New York Time) are typically entered into processing on the same business day.

Orders submitted after the daily cut-off time, on weekends, or on holidays will generally begin processing on the next business day.

Shipping Delays

Occasionally, deliveries may take longer than expected due to circumstances outside our control, including but not limited to:

Severe weather conditions
Carrier service interruptions
High seasonal shipping volumes
Customs or regulatory inspections, when applicable
Incorrect or incomplete shipping information provided at checkout

We appreciate your patience if unexpected delays occur.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at the time of purchase.

If you notice an error in your shipping address, please contact us as soon as possible. While we will make every reasonable effort to update your information before shipment, we cannot guarantee changes once an order has entered processing.

Ovenora is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses submitted by the customer.