Terms of service

Effective Date: August 1, 2026

Welcome to Ovenora. These Terms of Service ("Terms") govern your access to and use of our website located at https://www.ovenora.shop, including all purchases, services, and features available through the site.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

Eligibility

By using our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use this website and place orders.

You also agree that all information you provide is accurate, complete, and up to date.

Products and Availability

Ovenora offers a selection of home appliances and related products.

We make every effort to present accurate product descriptions, specifications, images, and pricing. However, occasional errors, inaccuracies, or omissions may occur. We reserve the right to correct any errors, update product information, or cancel orders if incorrect information has affected a purchase.

Product availability may change without prior notice.

Pricing

All prices displayed on our website are listed in the applicable currency shown during checkout.

Although we strive for accuracy, pricing errors can occasionally occur. If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and issue a full refund if payment has already been collected.

Orders

After placing an order, you will receive an order confirmation email acknowledging that we have received your request.

Order confirmation does not guarantee acceptance of the order. We reserve the right to decline or cancel any order for reasons including, but not limited to:

Product unavailability
Payment verification issues
Incorrect pricing or product information
Suspected fraud or unauthorized transactions
Violation of these Terms

If an order is canceled after payment has been processed, the amount paid will be refunded to your original payment method.

Payment Methods

We currently accept payments through:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping

Orders are generally processed within 1–3 business days.

Standard shipping is provided free of charge on all eligible products.

Estimated delivery time is 5–11 business days, depending on the shipping destination and carrier.

Once your order has shipped, a tracking number will be provided whenever available.

Delivery estimates are provided for convenience and are not guaranteed. Shipping delays caused by carriers, weather conditions, customs procedures, or other circumstances beyond our control may occasionally occur.

Returns and Refunds

Eligible unused products may be returned within 30 days of delivery, subject to the conditions outlined in our Return & Refund Policy.

Customers are responsible for return shipping costs unless the return is due to our error, such as receiving a damaged, defective, or incorrect item.

Approved refunds will be issued to the original payment method and are generally processed within 5–10 business days after the returned item has been inspected and approved.

Intellectual Property

All content available on the Ovenora website, including text, images, graphics, logos, icons, product listings, designs, and other materials, is the property of Ovenora or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit any website content without prior written permission.

Acceptable Use

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the operation or security of the website.
Upload harmful software, malware, or malicious code.
Access restricted areas without authorization.
Use automated tools to scrape or collect website data without permission.
Engage in fraudulent or abusive purchasing activity.

Violation of these Terms may result in suspension or termination of access to our services.

Third-Party Services

Our website may include links or integrations with third-party services such as payment processors or shipping providers.

These third-party services operate under their own policies and terms. Ovenora is not responsible for the practices or content of external websites or service providers.

Disclaimer of Warranties

Our website and all products and services are provided on an "as available" and "as is" basis to the fullest extent permitted by law.

While we strive to maintain accurate information and uninterrupted service, we do not guarantee that the website will always be error-free, secure, or continuously available.

Limitation of Liability

To the maximum extent permitted by applicable law, Ovenora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Ovenora, its employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from your misuse of the website or violation of these Terms.

Changes to These Terms

We may revise these Terms of Service from time to time to reflect operational, legal, or business changes.

Updated Terms will become effective immediately upon publication on this page unless otherwise required by law. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms of Service shall be interpreted and governed in accordance with the applicable laws of the United States, without regard to conflict of law principles.